Hong Kong 12th March 2019 – INFINITI Motor Company has today announced a restructuring plan that will focus the brand on its largest global markets, specifically North America and China.
As part of this restructuring, INFINITI has taken the difficult decision to withdraw and conclude INFINITI operations within Western Europe from early 2020. Until this time INFINITI centres will remain fully operational for all your sales and aftersales needs.
Please be assured, that INFINITI will fulfil all its obligations towards our customers. Beyond March 2020, we are currently assessing the most effective and convenient way of providing full aftersales services for INFINITI owners including service, maintenance and warranty repairs. We will confirm these arrangements in the months to come.
As a valued customer, we will endeavor to make this transition as seamless as possible and thank you again for choosing INFINITI.
For additional information and in order to share with you the latest update regarding your local INFINITI centre and your vehicle,
Please fill out the simple online contact form below:
If you are away from home and require assistance, there’s no need to worry – our Mobility Services are available 24 hours a day, 7 days a week. Should you need a hotel or replacement vehicle, we provide only premium class accommodation and courtesy cars.
If you find yourself in need of Roadside Assistance, just contact us by calling: +41 (0) 22 501 77 48
Purchase 3, 4 or 5 years of coverage up-front – which is fully transferable upon sale – and enjoy worry-free ownership. You can also rely on INFINITI trained professional technicians to keep your vehicle in top working condition with genuine INFINITI parts.
Protecting you 24/7, INFINITI Extended Warranty is one of the most complete solutions on the market, and includes roadside assistance and trip continuation. The plan is fully transferable should you wish to sell your INFINITI in the future.
Infiniti In Touch
INFINITI InTouch enables you to connect your world to your INFINITI via your Smartphone and a unique on-board dual touch screen system. It allows you to access your contacts, emails and a selection of your favourite apps from the comfort of your driver’s seat.
We define ourselves by a desire to do things differently. From the moment you step into a stunning INFINITI Centre, or arrive at one of our exclusive VIP events, you’ll find a distinctive sense of hospitality rooted in our DNA.
Each INFINITI Centre is unique. Contemporary architecture, avant-garde artwork and bespoke furnishing create a luxurious environment in which to explore the INFINITI range. Every member of staff at our INFINITI Centres is an ambassador of the brand. Your INFINITI Centre Host, your personal Consultant, your Technician; we are all passionate about ensuring your every visit is as rewarding as possible.
GET TO KNOW YOUR INFINITI
While the INFINITI experience is naturally centred around your car, there’s a whole world of exclusive benefits to discover too.